Ceelo New YorkPlay screen

Legal

Privacy Policy

Effective September 22, 2026

1. Scope

This Privacy Policy explains how Ceelo NY (“Ceelo NY,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use the Ceelo NY mobile application, website, and related services (collectively, the “Services”).

2. Information we collect

We may collect:

  • Account information: email address, username, display name, profile details, and authentication identifiers.
  • Gameplay and social information: match history, virtual-chip balances, friends, invitations, rankings, and in-app actions.
  • Device and technical information: device type, operating system, app version, IP address, crash data, and diagnostic logs.
  • Communications: information you send to support or otherwise provide to us.

3. How we use information

We use information to provide and secure the Services; create and maintain accounts; operate games, rankings, virtual chips, and social features; respond to support requests; detect fraud, abuse, and technical problems; understand and improve performance; and comply with legal obligations.

4. How we share information

We may share information with vendors that help us host, secure, analyze, and support the Services; when required by law or necessary to protect rights and safety; or as part of a merger, financing, acquisition, or transfer of assets. We do not sell personal information for money.

5. Public and social features

Your username, display name, avatar, game record, rankings, and other profile details may be visible to other players. Use care when choosing what to include in your profile.

6. Data retention and security

We retain information for as long as reasonably necessary to provide the Services, meet legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards, but no system is completely secure.

7. Your choices

You may update certain profile information in the app. You may request access, correction, or deletion of personal information by emailing admin@playceelo456.com. We may need to verify your identity before completing a request.

8. Children’s privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.

9. Changes and contact

We may update this policy from time to time. We will post the updated policy and revise the effective date. Questions or requests may be sent to admin@playceelo456.com.